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Bookings & Payments made easy for hotels & hospitality


Reduce cancellations. Charge for no-shows. Eliminate chargebacks.

Watch your revenue grow.


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A Better Way

Next generation payment solution that resides on a robust Fintech engine, tested by 90+ neo-banks on three continents. It supports multi-currency payments and adds a nominal fee to the customer payment, reducing the cost for hotels, DMC's and Tour Operators.


Multi-payment transfers are automatically made to the designated SWIFT-compatible, hotel bank account at the end of each day, week, or on a monthly basis. Simple as that.

Catered to Hoteliers that don't have time

We help hoteliers to make the direct booking experience unreasonably easy, seamless and valuable, thus booking through the website becomes the travellers obvius choice.


Immediate Impact on Revenue.


Automate your payments collection and boost revenue instantly with ease.

Reservations by Phone & Email


Call center agents send an advance payment link via SMS or WhatsApp to complete the booking. Capturing a valid form

of payment reduces last-minute cancellations and no-shows, resulting in increased revenue.

High

Occupancy




During periods of high occupancy, agents contact guests to request payment before arrival. This proactive approach protects against no-shows and helps ensure no room goes unsold.

Improved

Cash Flow




Smart hotels often reach out to guests weeks or months ahead of their stay, offering perks or an upgrade in return for advance payment. This gesture is often appreciated by guests with certain plans, while hotels benefit from improved cash flow by collecting funds well in advance.

dmc's & Tour Operators

Automate commissions, streamline payments, reduce receivables and enhance cash flow efficiently.

Simplified Partner Payments

Automate commission calculations and transfers, reducing manual work across departments.

Instant, Secure Transactions

Digital wallets facilitate real-time payments, improving cash flow

and reducing credit risk.

Lower Administrative Burden

Reduce manual invoicing with automated payments and bulk approval functionality.

Streamlined Receivables

Direct payments for net rates eliminate delays, making accounts receivable management more efficient.

Enhanced Transparency

Track and manage payments in real-time with detailed reporting.

Hotels

Simplify payment collection, increase conversions, and reduce cancellations effortlessly.

Upgrade Payments

Send secure, time-bound

links via email, SMS, or WhatsApp.

Boost Conversions

Automated reminders enhance conversion rates and reduce cancellations.

Paid No-Shows

Charge deposits and
handle no-shows effortlessly.

Eliminate Chargerbacks

Guests pay directly, minimizing chargebacks and manual errors.

Advanced Payments

Track and manage payments in real-time with detailed reporting.

Lower Fees

Access global payments and save on your current processing fees.

Collecting Advanced Payments a No Brainer. Sign up for free.


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FAQs

  • What are Paylinks?

    Payment links are secure, time-bound links sent to customers via email, SMS, or WhatsApp to collect advance payments, or capture a credit card in case of cancellation or no-show.


    The links can be customized with guest details and tracked through a central dashboard to monitor status, boosting conversion, occupancy, and revenue.


    There’s no additional cost to the hotel, and in most of the times we save hotels money with lower card processing fees.

  • What guest information is needed to send payment requests?

    Simply enter the customer’s name, contact email or phone, and amount and send. You can also include optional details like arrival date, number of nights, and a transaction ID for reference.

  • How can I register my hotel?

    To register your hotel, you just need to provide the hotel’s name, address and contact information.

  • How do hotels receive customer payments?

    Your customer payments are sent to you via SWIFT to a bank account of your choice at the end of each month, bi-monthly, or anytime you require.

  • Which payment methods are accepted?

    Fikafi supports all major payment methods like credit cards, debit cards, and digital wallets, and they are always open to accepting local payment providers to offer customers payment ease in different markets.

  • What is the cost to my hotel?

    The 1.95% card payment processing fee is one of the lowest offered anywhere. Plus, there is no set-up fee or monthly minimum.


    For a $100 charge, you will receive $98.05, less any pass-through fees for SMS, WhatsApp, and email.


    Fikafi helps hotels reduce their payment processing costs while substantially increasing revenue - thanks to fewer cancellations, no-shows, and charge-backs.

Any questions?

Drop us a message

Contact Us

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+44 020 8064 0884


Thames Properties l SW18 5BP

London  l  United Kingdom


VAT Registration: 397985896 

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